Customer care

Privacy Policy

This policy explains what information we collect, why we use it and the choices available to visitors and customers.

1. Who we are

Route 66 Chamber of Commerce operates this website from Illinois, United States. Questions about this policy may be sent to hello@route66chamber.org.

2. Information we collect

We may collect information you provide, including your name, email address, telephone number, business details, billing or delivery address, order information and messages to customer support. We may also collect basic device, browser, referral and site-use information.

3. Payments

Payments are processed by an approved third-party payment provider. We do not store complete card numbers or card security codes on this website. The payment provider may collect identity, transaction and device information under its own privacy notice.

4. How we use information

  • Provide memberships, listings, tickets, sponsorship services, guides or merchandise.
  • Process and confirm orders, deliver purchases and provide support.
  • Send requested newsletters or service messages.
  • Prevent fraud, secure the site and meet legal or accounting duties.
  • Improve site content and understand aggregate usage.

5. Sharing

We may share only the information needed with payment processors, hosting and email providers, event or fulfillment partners, professional advisers and authorities when required by law. We do not sell personal information for money.

6. Retention and security

We retain information only as long as reasonably necessary for service delivery, dispute handling, tax, accounting, fraud prevention and legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

7. Your choices

You may ask to access, correct or delete your personal information, object to certain uses or withdraw marketing consent, subject to applicable law and necessary recordkeeping. Use the email above and include enough detail for us to verify and complete the request.

8. Children and external links

This site is not directed to children under 13 and we do not knowingly collect their personal information. Links to tourism organizations, maps and local businesses are governed by those organizations' own policies.

9. Changes

We may update this policy as our services or legal duties change. The effective date shown on this page identifies the latest version.